BHS (Behavioral Health Solutions)
Provide Interoperability and Information Management in Behavioral Care
Context:
BHS (Behavioral Health Solutions) is a fast-growing, multi-state, multi-practice behavior health company with HQ in Henderson, NV. The company provides remote patient support in SNF’s and ACO’s.
Challenges
- Growth strategy requires a competitive advantage
- Clinical staff inefficient and overburdened with data double - entry and errors due to faxing and emailing
- BHS using athenahealth but clients using other EHR’s (ex: PointClickCare, MatrixCare, EPIC)
Solutions
- Provide real-time patient information: diagnostics, prescriptions, notes to client organizations
- API-based Integration with the clients’ EHR’s
- Initiate a project leveraging CYBX TRNZT interoperability gateway (in Google Cloud)
Results
- Win new business almost instantly when compared to competitive offerings
- Instant decrease in data entry load: Solid performance improvements in Data quality, Customer satisfaction, Patient quality of service
- Launch in 40 days On-boarding facilities takes a few days 8,000 active patient serviced in 22 organizations, 91 facilities